Refund & Cancellation Policy

Effective Date: March 26, 2026

At Total Technical Services LLC, we aim to provide reliable and professional appliance repair services. This Refund & Cancellation Policy outlines the terms under which cancellations and refunds are handled.


1. Appointment Cancellation

  • Customers may cancel or reschedule their appointment before technician dispatch without any charges.

  • If cancellation is made after technician dispatch, a service or visit charge may apply.

  • No-show or last-minute cancellations may also result in a service fee.


2. Refund Policy

Refunds may be issued under the following conditions:

  • If the service cannot be completed due to technical limitations

  • If an issue reported after service is verified and falls under our service warranty

  • If payment was made in error or duplicated

All refund requests are subject to inspection and approval by management.


3. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • If the appliance has additional faults not previously identified

  • If the issue arises due to misuse, mishandling, or external factors (e.g., power fluctuations)

  • If a third party has attempted repair after our service

  • If the customer declines recommended repairs after technician visit


4. Service Warranty & Revisit

  • We may offer a limited warranty depending on the repair performed

  • If the same issue occurs within the warranty period, we will provide a free revisit

  • Warranty does not cover unrelated or new faults


5. Refund Process

  • Approved refunds will be processed within a reasonable time frame

  • Refunds will be issued using the original payment method where possible


6. Pricing Transparency

  • Initial quotes are estimates based on provided information

  • Final pricing may change after physical inspection of the appliance


7. Independent Service Provider

Total Technical Services LLC is an independent service provider and is not affiliated with any appliance brands or manufacturers.


8. Contact Us

If you have any questions regarding this policy, please contact us:

Company Name: Total Technical Services LLC
Phone: 0541708468
Address: Al Barsha 1, Dubai
Website: https://totalappliancerepair.shop/